Sales Consultancy
We will train and nurture your employees to provide market-leading Shared Ownership sales services.
Whether you are an experienced seller of new homes for Shared Ownership sale or a complete novice, LWC will help you to improve your homes, products and services.
Support from planning stage to buyer move in:
Our multidisciplinary consultancy services include guidance and support -from planning stage right through to when the last customer moves into their home at your Development. This support will help you maximise off-plan sales success for your development.
• Appraisal assumptions
LWC will work with your Development and Finance teams to develop realistic budget assumptions in respect of sales rates and sales values, considering potential for market growth and sales risk.
• Sales policies and procedures
LWC will work with your sales team to develop operational sales and marketing procedures that maximise sales performance and are audit compliant.
• Help you sell hard to sell developments/service improvement plans
For any of your new build developments which are experiencing a slow start or losing momentum in respect of achieving targeted sales, LWC will carry out an in-depth SWOT analysis of all sales and marketing activity to date. LWC will provide an improvement plan to help generate renewed interest in the subject site.
• Mixed tenure
We have plenty of experience of delivering mixed tenure developments encompassing market sale, Shared Ownership, market rent and affordable rent. LWC can advise on the appropriate split of each tenure and property type to maximise profitability and sales success.
• Budgets
LWC will work with you to develop appropriate sales and marketing budgets for your development programme.
• Sales risk management
LWC will work with your development and sales team to identify potential sales risks to your future programmes. Strategies will be developed to mitigate any potential risks to sales.
• Customer journey
LWC have a wealth of private sector and housing association experience and are committed to delivering first class customer services for the buyers of new build homes. Your customers, often first-time buyers will receive a personal and professional service from your New Build Sales Advisor. This is a different service than you would expect to receive from a high street estate agent and this is because the process of buying a new home through Shared Ownership or Help to Buy is quite different.
• Performance management
LWC have a solid working knowledge of what performance management tools work well for your sales team to motivate staff, ensure sales success and achieve high levels of customer satisfaction.
Whatever your requirements in relation to the sale of new homes, LWC can guide and support you and your sales & marketing operation.